Privacy Policy
Effective Date: 08/27/2025
At Canyon View Properties, your privacy is important to us. This Privacy Policy describes how we collect, use, share, and protect the personal information of visitors to our websites and users of our services, including prospective and current residents.
1. Information We Collect
We may collect the following types of personal information through our websites:
- Contact Information: Name, email address, phone number, and other details submitted through contact or inquiry forms.
- Rental Application Information: If you apply online, you may provide employment details, income, rental history, and Social Security number (typically handled by a third-party provider).
- Browsing Information: IP address, browser type, pages visited, and time spent on our websites via cookies and tracking tools like Google Analytics.
- Device Data: Device identifiers and general location data (where available).
2. How We Use Your Information
We may use your information to:
- Respond to inquiries or schedule tours
- Provide leasing and resident services
- Process applications and manage resident accounts
- Analyze website usage to improve performance and functionality
- Send promotional or marketing communications (if opted in)
- Comply with legal obligations
3. How We Share Your Information
We may share personal information with:
- CRM Providers to store and manage lead and resident communications
- Property Management Software (e.g., application portals, resident portals)
- Marketing and Advertising Partners (e.g., Google Ads, Meta/Facebook)
- Service Providers who support our operations under confidentiality agreements
- Regulatory Authorities when required to comply with the law
We do not sell your personal information.
4. Cookies and Tracking Technologies
Our websites use cookies and similar technologies to:
- Analyze traffic and user behavior using tools like Google Analytics
- Improve site speed and user experience
- Support marketing and retargeting efforts
You can manage cookie settings through your browser preferences. To opt out of Google Analytics tracking, visit: https://tools.google.com/dlpage/gaoptout
5. Your Privacy Rights (California Residents)
If you are a California resident, you may have the following rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):
- The right to know what personal information we collect and how it’s used
- The right to access your personal information
- The right to request deletion of your personal information
- The right to correct inaccurate personal data
- The right to opt out of the sale or sharing of personal information
(Note: We do not sell personal information)
To exercise any of these rights, please email us at [Insert Privacy Contact Email] with the subject line: “Privacy Request.” We may request additional information to verify your identity.
6. Data Security
We take reasonable precautions to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.
7. Children’s Privacy
Our websites are not intended for children under the age of 13. We do not knowingly collect information from children. If you believe we have collected data from a child under 13, please contact us immediately.
8. Changes to This Privacy Policy
We may update this policy occasionally. When changes are made, we will update the “Effective Date” at the top of this page. Continued use of our websites constitutes acceptance of the revised policy.
9. Contact Us
If you have questions about this policy or our privacy practices, please contact us:
Canyon View Properties
331 Soquel Ave, Suite 100
Santa Cruz, CA 95062